The first stage of the SHIFT-IT Process is called Satisfaction Interrupted. People come to reflection and coaching support when their general satisfaction has been interrupted in some way. Perhaps you are at a personal or professional crossroads. Or you have a goal but don’t see a clear path to get there. Or maybe you see a clear path but just can’t seem to make it happen. Perhaps you have no idea what you want for your future. Whatever your reason(s), the first stage of this process is mapping out what’s happening with you – identifying the crossroads on which you are standing.